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ネットワーク技術が得意ですか? 新しいチャレンジが好きですか?

Midokuraは、東京、サンフランシスコ、バルセロナの3拠点を持ち、グローバル市場を目指した先進的な日本発IT技術企業です。

現在、ネットワーク、仮想化、ネットワーク・セキュリティー、ネットワーク最適化、Linuxプログラミング、等に精通した熱意・エネルギーのある方を募集しております。

下記のリンクから、現在募集しているポジション一覧をご覧になれます。(外部サイトに移動します。)

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一緒に世界を変えましょう!

 

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Location: San Francisco

Sales Engineer

Sales Engineer


Location:San Francisco,  United States
Department:Sales Team
Type:
Experience:Mid Level

Position Description
The sales engineer is the primary technical resource for the sales team. Responsibilities include acting as the key technical advisor and product advocate for our product. The sales engineer is also primarily responsible for overseeing and executing customer installs, as well as training.
The ideal candidate helps sales by identifying all technical requirements and issues of opportunities, as well as ensuring customer satisfaction throughout the process. The sale engineer will also have tight communication with product and technical development teams within Midokura to provide feedback from customer’s experiences.

About Midokura
Midokura is a global software startup founded in 2010 with offices in San Francisco, Tokyo, and Barcelona. We make software which provides distributed, de-centralized, software defined virtual networks for Infrastructure as a Service (IaaS) platforms. Our core product, MidoNet, provides layer 2-7 networking services in a distributed system for cloud platforms such as OpenStack™, and CloudStack™. If you enjoy challenging yourself and learning everyday in a fast-paced environment, while working with great team members which inspire, and having a good time while building cutting edge technology that will power tomorrow’s infrastructure, Midokura could be the place for you.

Responsibilities

  • Developing and delivering product demonstrations
  • Representing Midokura and our products at trade shows, seminars, and conferences
  • Travel required being about 25%+ percent
  • Report customer requirements to product management teams
  • Respond to incoming leads for our products
  • Work with multiple points of contact, such as technical architects to drive the sales process
  • Handle proof of concept deployments, training, on-site installations and then hand-off to the support team
  • Post-sales support: work with customers to ensure their integration and deployments go smoothly
  • Other duties as-needed typical to working with a small, fast-growing company

Required Experience

  • B.S. in Computer Science
  • 3-5 years experience in sales engineering or support roles
  • Background as a systems administrator or engineering a must
  • Excellent linux skills
  • Strong familiarity with Amazon EC2, RackSpace Cloud, or other cloud hosting products
  • Strong familiarity with networking equipment, and concepts
  • Experience deploying OpenStack or CloudStack a huge plus
  • Experience with Java and Python a huge plus
  • Experience working at a cloud service provider a huge plus

Compensation
If you’re a successful candidate, you’ll receive a highly attractive and competitive compensation package which includes base salary, pre-ipo stock, and excellent benefits.

Perks

Travel the world by visiting our overseas offices

Flexible hours
Free beverages, and snacks
Work from home days
Reimbursements for commuting
Help with apartment searches

Location: Barcelona

Front-end Developer

Front-end Developer


Location:Barcelona,  Spain
Department:Engineering
Type:
Experience:Experienced

Job Detail

As a front-end engineer, you’ll be tasked with building out the face of our disruptive network virtualization technology. The primary project is building our Midonet Manager, which is used for management and troubleshooting of the entire virtual network for public and private clouds. You’ll be working with a small team, and have an opportunity to shape the direction of our product moving forward. Working on the Midonet Manager requires tight communication with product and technical development teams within Midokura.

Job Description

  • Write front-end code in Javascript (mostly ES2015 compliant), HTML/CSS.
  • Implement new UI features and optimize existing ones.
  • Work on Real-Time visualisation
  • Work closely with, and incorporate feedback from, product management, UI designers, Sales and other engineers.
  • Creating innovative new ways to easily manage complicated things.
  • Responsible for creating a great UI and UX for our customers.

Required Skills

[Imperative]

  • At least 2 years of experience in a similar role.
  • Excellent programming skills in JavaScript.
  • Experience with a javascript SPA framework like Angular, Backbone, React or Ember (we use ember).
  • Expert CSS and HTML skills
  • BS or MS in Computer Science or related degree

[Preferred Skill]

  • Experience with Websockets
  • Experience writing, unit tests and integration tests in javascript
  • Experience with continuous integration
  • Experience with agile development practices
  • Ability to visualize large amounts of data in a beautiful and elegant ways
  • Personal projects that show aptitude for front-end engineering and product design.

Academic Background

 

BS or MS or related field required (preferably in Computer Science)

 

Internship - IT Support

Internship - IT Support


Location:Barcelona,  Spain
Department:
Type:
Experience:Student (College)

Job Description

We are looking for a highly skilled and enthusiastic intern who would be a good team player within the IT Support Team at Midokura, a Global IT startup company (www.midokura.com). The job will be giving IT support work to develop and operate the global offices (Japan, Spain, US). The job requires good general IT, research, analytic, communication and reporting skills. A person who is willing to learn new things and take an initiative in many roles will be given higher consideration.

 

Qualification

  • University student in IT or related studies
  • Ability to work at least 2-3 days a week
  • Business level English
  • Experience in IT support
  • Experience with PC hardware
  • Programming/scripting
  • Experience with cloud and distributed computing (preferred)
  • Experience with computer networks (preferred)
  • Experience with open-source projects (preferred)
  • Willingness to learn and accept new IT challenges
  • Good Communicator
  • Good team player
  • Quick learner

 

Benefits

- Educational and career training

- Provision of work experience in an innovative IT field

- Experience of overlooking the overall business activity

 

Working Hours

      Any days on Mon, Tue, Wed or Thu.  Total of about  20 hours/week



 

Internship 6 month - MEM Insights Team

Internship 6 month - MEM Insights Team


Location:Barcelona,  Spain
Department:
Type:
Experience:Student (College)

Start date : September 2016

 

Job Description:

We are looking for a highly skilled and enthusiastic intern who would be a great team player within the MEM Team at Midokura, a Global IT startup company (www.midokura.com). The MEM Team takes care of the MEM Insights technology (www.midokura.com/midonet-enterprise), which provides the commercial features and addons for MidoNet (www.midonet.org), the open-source network virtualization software. One of the goals of the MEM team is providing high quality tools to process and visualize the data obtained from MidoNet operation. The job will be to fulfil tasks related to testing these tools, integrating them with other products, and explore technologies enabling new features.

The main functions of the MEM intern is to work in close cooperation with the rest of the MEM team for:

Hardening the MEM Insights tools:

  • To help constructing the frameworks to test the MEM Insights distributed platform.
  • Working in collaboration with IT to develop tools for deploying test case scenarios.

Improving the MEM Insights technology:

  • Explore implementation and platform alternatives for MEM Insights features.
  • Making contributions to both MEM Insights components and MidoNet OSS code to provide support for new features.

You will

  • Use and optimise existing tools for our products.
  • Develop internal tools to test and evaluate usage scenarios.
  • Develop code to integrate with other products and create new features.
  • Explore and assess technologies for scalability and distributed data processing.

Apart from the MEM team, you will communicate with different stakeholders, mainly internal to Midokura (IT team, OSS team, product, …).

Your ultimate goal is to ensure that MEM Insights meets user expectations keeping high quality standards.

Qualification

[Imperative Skills]

  • Curious, autonomous and willing to learn fast in an innovative work environment.
  • The jobholder should be educated to a bachelor or master degree.
  • Familiar with Network and Distributed Systems concepts.
  • Spoken and written proficiency in English (Business level).
  • Good communication skills and knowledge of modern communication tools.
  • Ability to work at least 2-3 days a week.
  • Willingness to learn and accept new challenges.
  • Good coding skills in Python and Java.

[Preferred Skills]

  • Experience is not mandatory, but knowledge about testing frameworks and platforms (JUnit, PyTest, Nose, Jenkins, …) is an asset.
  • Experience is not mandatory, but knowledge about Docker technology is also an asset.
  • Experience with OpenStack or other cloud platforms is not mandatory, but also an asset.
  • Basic understanding of cloud and distributed computing.
  • Basic understanding of computer networks.
  • Basic understanding of testing frameworks.
  • Communication.
  • Good team player.
  • Quick learner.

Senior System / DevOps Engineer

Senior System / DevOps Engineer


Location:Barcelona,  Spain
Department:
Type:
Experience:Mid Level

Company Description

At Midokura, we have a vision to provide a more flexible, customizable and adaptable network infrastructure for companies worldwide through network virtualization, SDN. We seek talented System and DevOps engineers with experience in systems deployment and strong knowledge in Continuous Integration and internal infrastructure design and maintenance.

Job summary

Midokura Continuous Integration team is looking for a Senior Systems or DevOps engineer to work with MidoNet, fully-distributed and open-source SDN solution built by us, that powers virtual networking for the cloud. Systems/DevOps engineers at Midokura will design, build and maintain our development/testing infrastructure and several complex deployments. This job provides a chance to work with the latest technologies and equipment to be able to operate a bleeding edge cloud systems. It also assumes close work with the QA team in order to create reliable scenarios to test our product features.

We seek individuals that are passionate about open-source technologies, networking and cloud, that have experience building or testing pieces of a network infrastructure, distributed or cloud systems. This would provide the opportunity to work with an exciting array of technologies in networking, cloud-computing, distributed-systems and virtualization, as well as being part of a team that is on the edge of innovating how virtual networks are built and operated.

Primary Job Responsibilities

  • Plan, improve and maintain our internal infrastructure
  • Design, improve and maintain tests environments which will cover complex scenarios to stress our products
  • Prepare, build and demonstrate proof of concept scenarios involving our products
  • Build, test and deploy our products into integrated solutions with our partners products

Required Skills and Experience

  • At least 3 years experience with system administration, virtual infrastructure or network operation & management
  • Knowledge of building and operating network infrastructure
  • Experience with scripting languages like bash, Python and Ruby
  • Experience with Linux / Unix operation, maintenance and support
  • Self-motivation and sense of responsibility
  • Solid written and verbal communication skills
  • Ability to communicate in English

Desired Skills and Experience

  • Extensive experience with system administration, tooling, operation and support
  • Familiarity with data-centre operation
  • Experience building and maintaining a CI infrastructure (Jenkins or similar)
  • Experience developing and maintaining automated deployment systems like Ansible, SaltStack, Chef, Puppet or JuJu
  • Bachelor's or higher degree in computer science
  • Significant software development experience
  • Knowledge of network and routing protocols; Ethernet, IP, TCP/UDP, BGP, MPLS, etc…

 

Software Engineer, containers Integration

Software Engineer, containers Integration


Location:Barcelona,  Spain
Department:
Type:
Experience:Mid Level

 

Job Description

We are seeking a senior engineer who will be working directly with the 
OpenStack and Docker community. Now is your chance to join an international and
 dynamic work environment with flexibility and opportunity for growth as a
 Senior Engineer at Midokura.

About Midokura

Midokura is one of the leading companies driving the SDN revolution in the data center, recognized as a thought leader and innovator in open cloud networking. Midokura is leading the development of MidoNet, an open source network virtualization overlay that integrates with a variety of Linux based hypervisors and containers as well as OpenStack or Docker, delivering L2-L4 virtual networking functions in a completely decentralized manner that avoids bottlenecks and single points of failure.  Midokura Enterprise MidoNet offers extensions for analytics and additional integrations such as ESX or vSphere.

Responsibilities

  • Leading software development for a variety of innovative projects such as
      OpenStack Kuryr and its integrations with Container Orchestration Engines
      (Kubernetes, Swarm, Mesosphere)
  • Contributing code directly to the upstream communities of OpenStack and
 Docker
  • Research and work on integrations with new platforms such as clear
 containers and hyper.sh

Desired Skills and Experience

  • Experience in developing software in FOSS communities
    
  • Desire to interact with the brightest minds in the industry
  • Desire to innovate, solve tough problems, and push the boundaries
  • 4+ years of software development experience
  • Programming in Python
    
  • Experience with container technologies
  • Excellent written and verbal skills
  • Linux application development experience
  • Team spirit

The following knowledge/skills are a plus, but not mandatory

  • Experience with virtualization such as (KVM, Xen, VMWare)
  • Experience with distributed computing environments
  • Programming in Go or C

Education

Computer Science BS or MS or related field prefered

 

System / DevOps Engineer

System / DevOps Engineer


Location:Barcelona,  Spain
Department:
Type:
Experience:Mid Level

Company Description

At Midokura, we have a vision to provide a more flexible, customizable and adaptable network infrastructure for companies worldwide through network virtualization, SDN. We seek talented System and DevOps engineers with experience in systems deployment and strong knowledge in Continuous Integration and internal infrastructure design and maintenance.

 

Job summary

Midokura Continuous Integration team is looking for a Systems or DevOps engineer to work with MidoNet, fully-distributed and open-source SDN solution built by us, that powers virtual networking for the cloud. Systems/DevOps engineers at Midokura will design, build and maintain our physical and virtual IT infrastructure. This job provides a chance to work with the latest technologies and equipment to be able to operate a bleeding edge network and cloud systems.

We seek individuals that are passionate about open-source technologies, networking and cloud, that have experience building or testing pieces of a network infrastructure, distributed or cloud systems. This would provide the opportunity to work with an exciting array of technologies in networking, cloud-computing, distributed-systems and virtualization, as well as being part of a team that is on the edge of innovating how virtual networks are built and operated.

 

Primary Job Responsibilities

  • Plan, improve and maintain our internal infrastructure
  • Design, improve and maintain IT infrastructure with a purpose of supporting our development, testing and QA environments strengthening our products
  • Build, test and deploy our products into integrated solutions with our partners products

 

Required Skills and Experience

  • Experience with system administration, virtual infrastructure or networks
  • Experience with Linux / Unix operation, maintenance and support
  • Experience with computer hardware maintenance and troubleshooting
  • Self-motivation and sense of responsibility
  • Solid written and verbal communication skills
  • Ability to communicate in English

 

Desired Skills and Experience

  • Extensive experience with system administration, tooling, operation and support
  • Familiarity with data-centre operations
  • Familiarity with managing Google apps
  • Experience with scripting languages like Bash, Python and Ruby
  • Bachelor's or higher degree in computer science
  • Software development experience
  • Experience using automated deployment systems like Ansible, SaltStack, Chef, Puppet or JuJu
  • Experience with cloud orchestration systems administration, operation and support

 

Systems Software Engineer

Systems Software Engineer


Location:Barcelona,  Spain
Department:Engineering
Type:
Experience:Mid Level

Position Overview

Developing innovative network technology for the cloud computing era. Self-motivated and driven engineers who want to get things done and greatly improve the future of networking and infrastructure management will thrive in our world class team. We are driven by passion and insatiable curiosity, and are not constrained by conventional thinking. 

The position is in our Core MidoNet team, which develops and maintains our primary product, MidoNet.

About Midokura

Midokura is one of the leading companies driving the SDN revolution in the data center, recognized as a thought leader and innovator in open cloud networking. Midokura is a leading contributor to MidoNet, an open source network virtualization overlay that integrates with a variety of Linux based hypervisors and containers as well as OpenStack or Docker, delivering L2-L4 virtual networking functions in a completely decentralized manner that avoids bottlenecks and single points of failure.  Midokura Enterprise MidoNet offers extensions for analytics and additional integrations such as ESX or vSphere.

Here are some of the projects that our team is leading:

MidoNet https://www.midonet.org/

Midokura Enterprise MidoNet Insights http://www.midokura.com/midonet-enterprise/

 

Responsibilities

As a systems software engineer in the Midokura team, your responsibilities will be:

  •    Taking a lead role for the development of specific features
  •    Working with the architecture team to design scalable, robust and performant systems
  •    Writing clean and maintainable code for our products, MidoNet open source and enterprise.
  •    Writing comprehensive unit and integration tests for all code contributions
  •    Breaking down large tasks into self-contained subtasks, so that they can be shared among the team
  •    Participating in code reviews
  •    Developing a broad knowledge of the whole system
  •    Becoming an expert on several parts of the system
  •    Working within a team to deliver results in key projects
  •    Debugging and provide timely fixes for customer issues
  •    Mentoring less experienced team members

Desired Skills and Experience:

  •    4+ years of software development experience
  •    Strong experience with Java/Scala development
  •    Experience with C/C++
  •    Concurrent/asynchronous programming
  •    Excellent analytical skills    
  •    Ability to learn and become fluent in unfamiliar technologies quickly
  •    Strong written and verbal communication skills

The following knowledge/skills are a plus, but not mandatory:

  •    Knowledge of networking protocols (L2-L7 in the OSI model)
  •    Knowledge of Linux networking (e.g. netfilter, iptables, netlink, iproute, etc.)
  •    Experience working with distributed systems.
  •    Experience with distributed storage (e.g. ZooKeeper, Cassandra, Elasticsearch...)
  •    Experience developing on Intel DPDK
  •    Linux Kernel development
  •    Knowledge and experience with OpenFlow or flow based switching.
  •    Experience with DPDK
  •    Linux networking internals
  •    Virtualization
  •    Open source development

Education

   Computer Science BS or MS or related field required

​Benefits

  • Permanent contract.
  • Flexible working hours.
  • 23 days of vacation, plus flexible bank holidays.
  • Free election of work equipment.
  • Private health insurance.
  • Interesting projects and working with latest technologies.
  • Ping pong table, as well as many drinks and snacks.



 

Systems Software Engineer - Python

Systems Software Engineer - Python


Location:Barcelona,  Spain
Department:Engineering
Type:
Experience:Mid Level

Position Overview
Developing innovative network technology for the cloud computing era. Self-motivated and driven engineers who want to get things done and greatly improve the future of networking and infrastructure management will thrive in our world class team. We are driven by passion and insatiable curiosity, and are not constrained by conventional thinking.
We are seeking a software engineer who will be working on integrating Midokura’s leading open source network virtualization software, MidoNet with OpenStack. Now is your chance to join an international and dynamic work environment with flexibility and opportunity for growth as an software engineer at Midokura.

About Midokura
Midokura is one of the leading companies driving the SDN revolution in the data center, recognized as a thought leader and innovator in open cloud networking. Midokura is a leading contributor to MidoNet, an open source network virtualization overlay that integrates with a variety of Linux based hypervisors and containers as well as OpenStack or Docker, delivering L2-L4 virtual networking functions in a completely decentralized manner that avoids bottlenecks and single points of failure.  Midokura Enterprise MidoNet offers extensions for analytics and additional integrations such as ESX or vSphere.
Here are some of the projects that our team is leading:

 

Responsibilities
As a Python Systems Software Engineer in the Midokura team, your responsibilities will be:

  • Taking a lead role on the integration of MidoNet with Openstack
  • Maintain the continuous integration platform to ensure high standards of quality for Midokura’s customers
  • Investigate and solve regressions as well as customer's issue escalated by the support team
  • Develop and contribute code to Midonet, Openstack and other Open Source projects  
  • Writing clean and maintainable code
  • Writing comprehensive unit and integration tests for all code contributions
  • Participating in code reviews
  • Breaking down large tasks into self-contained subtasks, so that they can be shared among the team
  • Working within a team to deliver results in key projects
  • Mentoring less experienced team members

 

Desired Skills and Experience

  • 4+ years of software development experience
  • Strong experience with Python development
  • Excellent analytical skills
  • Ability to learn and become fluent in unfamiliar technologies quickly
  • Strong written and verbal communication skills

 

The following knowledge/skills are a plus, but not mandatory

  • Knowledge of Openstack
  • Experience with Java, C/C++
  • Knowledge of networking protocols (L2-L7 in the OSI model)
  • Knowledge of Linux networking (e.g. netfilter, iptables, netlink, iproute, etc.)
  • Experience working with distributed systems.
  • Experience with distributed storage (e.g. ZooKeeper, Cassandra, Elasticsearch...)
  • Knowledge and experience with OpenFlow or flow based switching.
  • Linux networking internals
  • Virtualization
  • Open source development

 

Education

Computer Science BS or MS or related field required


Benefits

  • Permanent contract.
  • Flexible working hours.
  • 23 days of vacation, plus flexible bank holidays.
  • Free election of work equipment.
  • Private health insurance.
  • Interesting projects and working with latest technologies.
  • Ping pong table, as well as many drinks and snacks.

 

 

Test Automation Engineer (QA) - Cloud Networking

Test Automation Engineer (QA) - Cloud Networking


Location:Barcelona,  Spain
Department:Engineering
Type:
Experience:Mid Level

Job Description

Midokura is seeking talented Quality Assurance engineers with experience in systems testing and strong knowledge of network protocols. The successful candidate will work on MidoNet, our SDN solution that powers virtual networking for the cloud.

Our Quality Assurance team ensures that MidoNet ships free of bugs, performance/scaling regressions and with all components working seamlessly together (CLI, GUI, distributed network controller). Our QA engineers are experts at using MidoNet and deeply familiar with OpenStack and CloudStack. The QA engineers do manual and automated testing of MidoNet and its cloud software integrations. The QA engineers help with root-cause analysis and help drive improved testing and coverage in the entire code-base. The QA team also maintains and evolves a sophisticated cloud-based framework that allows launching and testing a MidoNet cloud within a public cloud (like AWS or Rackspace) - this enables agile and flexible testing at small and large scales, especially scales we would not be able to test with Midokura-owned hardware.

We seek individuals that are passionate about networking and cloud, that have built or tested parts of a network infrastructure or cloud. The successful candidate will work with an exciting array of technologies in networking, cloud-computing and virtualization and will be part of a team that is innovating how virtual networks are built and operated.

About Midokura

Midokura is one of the leading companies driving the SDN revolution in the data center, recognized as a thought leader and innovator in open cloud networking. Midokura’s core product MEM (Midokura Enterprise MidoNet) is a network virtualization overlay, delivering L2-L4 virtual networking functions in a completely decentralized manner that avoids bottlenecks and single points of failure. Based on the open source MidoNet project which is also led by Midokura, MEM works with a variety of Linux based hypervisors and containers, with OpenStack, Docker, as well as with ESX and vSphere.

Responsibilities

  • Create and review test specifications, test cases, and test plans.
  • Write regression, UI, black-box and systems tests.
  • Scale and performance testing of our SDN solution and cloud integrations
  • Automate CLI, GUI and network controller testing.
  • Maintain and evolve our distributed, cloud-based testing framework.
  • Troubleshoot and isolate issues, file bugs and work with developers to find root causes.
  • Collaborate with our systems/devops engineers to deploy to our test cloud and perform smoke testing.
  • Record and track product defects.
  • Drive increased and improved test coverage across the whole code-base.

Required Skills and Experience

  • 3+ years in computer networks or distributed test systems. ​ 
  • Experience programming in any scripting language: Python, Ruby, Bash  or similar.
  • Experience with virtualization technologies: Libvirt, VMware ESX, docker, LXC
  • Experience with continuous integrations tools: jenkins, travis
  • Strength in at least one of Shell, Puppet, Chef, Ansible within the context of deploying complex network scenarios
  • Traffic generation and analysis tools: iperf, netperf, mgen, nmap, tcpdump or similar

Desired Skills and Experience

  • BS/MS degree in Computer Science or equivalent
  • Linux OS admin skills with understanding of subnets, firewalls, switch and routing protocol configuration.
  • OpenStack and/or IaaS cloud services
  • Open vSwitch
  • Experience with Rally, IXIA, IxLoad, IxChariot, Avalanche, Tempest, Rally, Selenium or similar tools a plus
  • Excellent problem solving and analytical/quantitative skills

 

Location: Austin

Cloud SDN Linux Customer Support Engineer

Cloud SDN Linux Customer Support Engineer


Location:Austin,  United States
Department:Technical Services
Type:
Experience:Entry Level

Description

As an Cloud SDN Support Engineer at Midokura, you’ll be a member of our Technical Services team, supporting our customers running Midonet and its integration with OpenStack, the leading platform for building Clouds.  You’ll be working closely with multiple organizations at Midokura; working closely with our engineering team to ensure that critical problems are resolved in a timely manner, assisting the Quality Assurance team with testing and feedback from the field, and with the Product Team ensuring that our product roadmap meets our customers’ evolving needs. You'll also help operate Midokura's private OpenStack cloud, mastering skills and knowledge that you'll put to use helping customers and being a tireless advocate on behalf of our customers.

The ideal candidate will be able to turn frustration into satisfaction, build strong relationships, and make continual improvements to our support capabilities every day.  A desire to live at the intersection of Linux, OpenStack, Cloud and networking.  A thirst to deep dive into tech, learn every day, becoming an expert on the cutting edge of an industry, and to share your knowledge with customers and colleagues is a must.

Responsibilities

Provide follow-the-sun support to enterprise and service provider customers primarily during business hours.
On-call “Pager” rotation as required.
Monitor, track, and document customer support calls and related activities in ZenDesk and Jira.
Document issues and best practices in our support knowledge base.
Create tools to improve support processes and the customer experience.
Operate a MidoNet-powered OpenStack Cloud.
Communicate issues clearly to other team members at Midokura.
Train other team members.
Represent Midokura wherever you are.  Attend community events.

Skills and Experience

Bachelors in Computer Science or Engineering; or equivalent experience.
Self-driven work ethic.
Keep your calm during a crisis
Exceptional problem solving skills.
Fluent at English; written and spoken.
Articulate; comfortable working closely with managers, developers, and customers on the phone, video chat, and instant messaging (IM).
You’ve managed servers and networks; preferably in a virtualized environment.
Operations automation experience.
Proven ability with Linux operating systems.
Python and/or Java debugging experience
OpenStack experience preferred
Prior SDN experience a plus.
BASH/Python Scripting a plus
Puppet/Chef experience a big plus
 

Compensation

If you’re a successful candidate, you’ll receive a highly attractive and competitive compensation package which includes base salary, pre-ipo stock, and excellent benefits.

 

Location: Tokyo

Internship - IT Support

Internship - IT Support


Location:Tokyo,  Japan
Department:
Type:
Experience:Mid Level

IT Support Part-time/Internship - Network Virtualization (Roppongi, Tokyo)

remuneração: 1500- 2000 yen / hour
employment type: meio período
internship

We are looking for a highly skilled and enthusiastic temp staff who would be a good team player within the IT Support Team at Midokura, a Global IT startup company (www.midokura.com). The job will be giving IT support work to develop and operate the global offices (Japan, Spain, US). The job requires good general IT, research, analytic, communication and reporting skills. A person who is willing to learn new things and take an initiative in many roles will be given higher consideration.

Qualification
[Imperative Skills]
- Graduate university student in IT or related studies
- Ability to work at least 3- 4 days a week
- Business level English
- Willingness to learn and accept new IT challenges

[Preferred Skill]
- Experience in IT support
- Programming/scripting
- Business level Japanese language
- Experience with Google Apps
- Experience with cloud and distributed computing
- Experience with computer networks
- Experience with open-source projects
- Communication
- Good team player
- Quick learner

Exceptional candidate will be given chance to become a permanent employee

Location: Charlotte

Cloud SDN Linux Customer Support Engineer

Cloud SDN Linux Customer Support Engineer


Location:Charlotte,  United States
Department:Technical Services
Type:
Experience:Entry Level

Description

As an Cloud SDN Support Engineer at Midokura, you’ll be a member of our Technical Services team, supporting our customers running Midonet and its integration with OpenStack, the leading platform for building Clouds.  You’ll be working closely with multiple organizations at Midokura; working closely with our engineering team to ensure that critical problems are resolved in a timely manner, assisting the Quality Assurance team with testing and feedback from the field, and with the Product Team ensuring that our product roadmap meets our customers’ evolving needs. You'll also help operate Midokura's private OpenStack cloud, mastering skills and knowledge that you'll put to use helping customers and being a tireless advocate on behalf of our customers.

The ideal candidate will be able to turn frustration into satisfaction, build strong relationships, and make continual improvements to our support capabilities every day.  A desire to live at the intersection of Linux, OpenStack, Cloud and networking.  A thirst to deep dive into tech, learn every day, becoming an expert on the cutting edge of an industry, and to share your knowledge with customers and colleagues is a must.

Responsibilities

Provide follow-the-sun support to enterprise and service provider customers primarily during business hours.
On-call “Pager” rotation as required.
Monitor, track, and document customer support calls and related activities in ZenDesk and Jira.
Document issues and best practices in our support knowledge base.
Create tools to improve support processes and the customer experience.
Operate a MidoNet-powered OpenStack Cloud.
Communicate issues clearly to other team members at Midokura.
Train other team members.
Represent Midokura wherever you are.  Attend community events.

Skills and Experience

Bachelors in Computer Science or Engineering; or equivalent experience.
Self-driven work ethic.
Keep your calm during a crisis
Exceptional problem solving skills.
Fluent at English; written and spoken.
Articulate; comfortable working closely with managers, developers, and customers on the phone, video chat, and instant messaging (IM).
You’ve managed servers and networks; preferably in a virtualized environment.
Operations automation experience.
Proven ability with Linux operating systems.
Python and/or Java debugging experience
OpenStack experience preferred
Prior SDN experience a plus.
BASH/Python Scripting a plus
Puppet/Chef experience a big plus
 

Compensation

If you’re a successful candidate, you’ll receive a highly attractive and competitive compensation package which includes base salary, pre-ipo stock, and excellent benefits.